Privacy Policy
At Royaa, your privacy is our priority. This policy explains what information we collect, how we use it, and how we protect it when you use our service at royaa.site.
By using Royaa, you agree to the practices described in this policy. If you disagree with any part of it, please discontinue use of the service.
1. Information We Collect
We collect the following information when you register and use our service:
- Account data: your name, email address, and encrypted password
- Email connection data: OAuth tokens for your Google or Microsoft account, used solely to read and reply to messages on your behalf
- Uploaded files: documents describing your company, products, or communication style — used to generate accurate AI responses
- Usage data: activity logs, login timestamps, and actions performed within the platform
- Email content: incoming messages processed by the system and outgoing replies sent on your behalf
2. How We Use Your Information
- To operate the service: read your incoming emails and generate AI-powered replies automatically
- To personalize responses: use your uploaded documents to produce accurate replies that reflect your brand voice
- To improve the platform: analyze usage patterns to enhance performance and accuracy
- To communicate with you: send account-related notifications and service updates via email
- For security: detect suspicious activity and protect your account from unauthorized access
3. Sharing Your Data
We do not sell or trade your data. We may share your information only in the following cases:
- Service providers: technical partners (AI infrastructure, cloud hosting) who are contractually bound not to use your data for any other purpose
- Legal compliance: if required by a valid court order or applicable law
- Rights protection: if we suspect fraudulent or abusive use of the service
4. Access to Your Email
We access your email only for the purpose of operating the service: reading new incoming messages and sending replies on your behalf. We do not read your emails for advertising purposes, and we do not share email content with any third party beyond the technical operators of the service.
You can revoke Royaa's access at any time from your Google or Microsoft account security settings.
5. Data Retention
We retain your data for as long as your account remains active. When you delete your account, all associated data will be permanently removed within 30 days of your request, except where retention is required by law.
6. Data Security
- All data is encrypted in transit using HTTPS/TLS
- Stored data is encrypted at rest
- OAuth tokens are stored securely; we never store your email passwords directly
- Regular security audits are performed on our systems
7. Your Rights
You have the right at any time to:
- Request access to the personal data we hold about you
- Request correction of any inaccurate information
- Request deletion of your account and all associated data
- Revoke Royaa's access to your email account
- Export your data in a machine-readable format
To exercise any of these rights, contact us at: support@royaa.site
8. Cookies
We use only strictly necessary cookies to maintain your login session and ensure account security. We do not use tracking, analytics, or advertising cookies.
9. Children's Privacy
Royaa is intended for users aged 18 and older. We do not knowingly collect personal data from anyone under this age. If we become aware of such data being collected, we will delete it promptly.
10. Changes to This Policy
We may update this policy from time to time. We will notify you of any material changes via email or a prominent in-app notice at least 14 days before the changes take effect.
11. Contact Us
For any questions or requests related to your privacy: